[megamult]

I also tried several different methods, but I couldn't get the program to work properly. The **Content** panel is still locked and keeps asking for an internet connection.

I started by downloading:

https://zonegfx.com/character-creator-v5-07-iclone-v8-71-update-full-setup-unreal-live-link-plugin-1-38/

and followed all the installation steps exactly as instructed.

Then I downloaded:

https://zonegfx.com/metadata-for-character-creator-v5-07-and-headshot-v3/

I downloaded it and copied the files according to the instructions. However, one of the steps says:

> "Delete all files in folder C:\ProgramData\Reallusion\ and copy/paste the new files."

Wouldn't deleting everything in that folder remove the installation I had just completed?

Because of that, I decided to leave the existing files in place and simply copy the new ones over them. Could that be the reason why it isn't working? (I completed the other steps as instructed.)

Since that didn't solve the problem, I downloaded the update from this link:

https://zonegfx.com/character-creator-v5-10-iclone-v8-72-update/

Unfortunately, nothing changed.

If anyone could explain the correct installation process step by step, or even share an unlisted video tutorial, I would really appreciate it.

Thanks anyway!

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