Can i get my points back..?

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  • #935795
    Has left the building.
    Participant
    Rank: Rank-1

    Is there a way to get back my points that were taken for a download I didn't receive ?
    I clicked on the download link but when the page opened it wouldn't let me download anything unless I disable ad-blocker, which I wasn't prepared to do, so hence no download, however it seems I still lose the points even though I didn't get anything.

    Thanks...

    #935872
    Schmitty
    Participant
    Rank: Rank-1

    From the FAQ:

    From time to time you may wish to download something from one of our members only to find that after you’ve clicked the button for a download link, that the links are dead. Here are the steps to help resolve this occurrence.
    – In the first instance we ask that you contact the member that uploaded the product and ask for an updated link.
    – If they cannot or will not supply a new link, please contact our Admin or one of our Moderators for assistance*
    – If a link cannot be replaced then you are eligible for a points refund equal to the points you originally paid.
    – Refundable points will be drawn from the original posters point total by our site Admin and transferred to your account.

    Please note that due to everyone being in different time zones, there may be a short delay for any applicable refund(s).

    *For details of who to contact, please see the ’Need Help?’ section of this FAQ.

    #935883
    Has left the building.
    Participant
    Rank: Rank-1

    Thank you Schmitty, I'll have to contact a mod I think. In my case it wasn't a deadlink I just won't turn off my ad-blocker so can not download from that particular site.

    cheers.....

    #935912
    EvilMonkey
    Participant
    Rank: Rank 6

    What site was it that asked you to turn off your ad-blocker? Was it Mediafire? Because if it was, you don't have to disable it.

    View post on imgur.com

    #936050
    Has left the building.
    Participant
    Rank: Rank-1

    Yes that was one mate.

    #936169
    John Smith
    Participant
    Rank: Rank-1

    Look at the bottom right corner. There is a button to continue without disabling.

    #936172
    Has left the building.
    Participant
    Rank: Rank-1

    Grrrrrrr !
    I never noticed that, thanks John.

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